Cancellations and Running Late
We ask that you give us a 24-hour notice when canceling or rescheduling an appointment. Our clients see us by appointment only and this time frame may give the chance to someone else to book with us. If you are unable to give us 24-hour notice you will be charged the full amount of the session.
If you are running late, your session may be shortened to accommodate clients booked after your appointment. Depending on how late you are running, we may give you a partial treatment but you will not be given credit or a refund. If you are more than 15 minutes late it will be considered a no-show.
Payments, Scheduling and Refunds
All sessions must be paid in full at time of booking. Discounts and offers cannot be combined. Credit can only be issued for sessions rescheduled 24 hours or more before an appointment.
Pre-paid packages are non-refundable, and all sessions must be scheduled within the time specified at time of purchase. This includes both in-person sessions and distant Reiki sessions/packages. No Refunds.